Welcome to Flowers Farnborough. These Terms and Conditions ("Terms") govern your use of our website and your orders for flower delivery services offered by Flowers Farnborough throughout Farnborough and the surrounding areas. By accessing or using our website and services, you agree to be bound by these Terms. Please read them carefully before placing your order. If you do not agree to these Terms, please do not place an order or use our services.
Flowers Farnborough provides online flower delivery to customers in Farnborough and the neighbouring regions. These Terms explain our responsibilities, your rights as a customer, and the rules under which we operate our business. They apply to all orders placed through our online shop and to all communications and transactions relating to your orders.
To place an order for flower delivery Farnborough, please follow the instructions on our website:
All flowers, arrangements and products are subject to availability. Due to the seasonal nature of flowers and the supply of certain items, substitutions may occasionally be necessary. In such instances, Flowers Farnborough will select flowers of equal or greater value and quality. Significant variations will be communicated to you wherever possible in advance of delivery.
We deliver flowers within Farnborough and its surrounding areas. Deliveries are made on the date requested by the customer, subject to our capacity and public holidays. Delivery times are not guaranteed, but we aim to fulfil all orders as scheduled.
All prices for our flower delivery Farnborough service are listed in Pounds Sterling (GBP) and are inclusive of VAT where applicable. Payment must be made in full at the time of ordering, using one of the payment methods displayed at checkout.
You may cancel your order for flower delivery provided that you notify us no less than 24 hours prior to the scheduled delivery date. We cannot accept cancellations for orders that have already been made up or are in transit. In such cases, refunds may not be possible.
As flowers are perishable items, returns are generally not possible. However, if your order arrives damaged, incomplete, or does not meet the description, please contact us within 24 hours of receipt. We will, at our discretion, offer a replacement or refund where appropriate once the issue is verified.
When placing an order, you agree to:
Flowers Farnborough endeavours to provide flowers and services of the highest standard. However, except as expressly stated in these Terms, we do not accept liability for:
Our total liability to you for any claim under these Terms (except for death or personal injury resulting from our negligence) is limited to the purchase price of the product ordered.
The contents of our website, including images, text, and product designs, are the property of Flowers Farnborough or our licensors. No material may be reproduced, copied, or used for commercial purposes without prior written permission.
Flowers Farnborough respects your privacy and processes personal data in accordance with UK data protection laws. When you place an order, your personal information (e.g., name, address, contact details) is used solely for the purpose of processing your order and delivering our services. Full details can be found in our Privacy Policy.
Flowers Farnborough reserves the right to update or amend these Terms from time to time as necessary to reflect changes in business practices or to comply with legal requirements. Any changes will be posted on our website and will apply to orders placed after the date of publication. Continued use of our website and services indicates your acceptance of the revised Terms.
Nothing in these Terms confers any right on any person other than the parties to this agreement.
If any of these Terms is found to be unlawful, invalid, or unenforceable by a court, the rest of the Terms will remain in full effect.
These Terms are governed by the laws of England and Wales. Any dispute arising from or related to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have questions or concerns about these Terms, our services, or your order, please refer to the contact details provided on our website or use our online contact form. We strive for customer satisfaction and will do all we can to resolve your enquiries promptly.
These Terms and Conditions apply to all customers who order flowers for delivery from Flowers Farnborough to addresses throughout Farnborough and the surrounding areas.
By placing an order with Flowers Farnborough, you indicate your acceptance of these Terms and Conditions and recognise your rights and responsibilities as set out above.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Farnborough, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Farnborough.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
